Widerufsrecht

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed profession.)

Cancellation policy

The 10 g trial size comes with a 30-day satisfaction guarantee. If you are not satisfied, you will receive a full refund.

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day

- on which you, or a third party named by you who is not the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and they are delivered together.

To exercise your right of withdrawal, you must inform us (Market Force International, Hohenzollernstr. 17, 40211 Düsseldorf, Germany, phone: +49 (0)211 16378071, email: info@no-stylist.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value results from handling the goods in a way that is not necessary to check their nature, characteristics and functioning.

Exclusions and early expiry

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages whose price was agreed when the contract was concluded, which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on market fluctuations over which the trader has no control;
- for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.

The right of withdrawal expires early for contracts

- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

- To Market Force International, Hohenzollernstraße 17, 40211 Düsseldorf, Germany, phone: +49 (0)211 16378071, email: info@no-stylist.de

- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date

(*) Delete as applicable.